Feb 23, 2017 The drive is pre-formatted with HFS+J so it is ready to go for Mac Computers. You can reformat it with exFAT so it will work with both Apply and Windows computers. WD My Passport for Mac. If you have already registered with MacWD, please sign in now. User Name:. Remember Me: Password:. Home Privacy Policy Search Privacy Policy Search. Welcome to the community, @shantitown! I'm sorry to hear about your issues with the WD My Passport external drive. I'd strongly recommend you try to fix the issue by going to Disk Utility on your Mac OS computer and run diagnostics on the drive from there.If that doesn't help, I'd suggest you try to see the files on another Mac computer and check how the WD My Passport will appear there. Thanks to WD’s built-in software, WD Discovery, the drive also features social media and cloud storage import. This utility software can also help to manage your hard drive with WD Drive Utilities. Out of the box, the drive is Windows 10 ready, but it can be formatted to work with Mac computers, too.
I have a WD My Passport 2TB Portable external hard drive. This external hard drive is NTFS formatted and I used with a Windows laptop before switching to a Mac (MacBook Pro Server with macOS 10.12 Sierra). Today, when I inserted it on Mac, I found I couldn't transfer files from Mac to it and there was no any error message. I have no idea what can I do with it.
This was not the first time that we had heard of WD My Passport read-only on Mac. Most of time, when our WD hard drive is NTFS formatted, it turns to be read-only on macOS. All the time, macOS can only read from Windows-formatted NTFS drives, but can't write to them out of the box. In this situation, we are unable to copy or transfer files to the WD hard drive, and also can't edit, delete or create files on the WD hard drive from Mac.
As writing is frequently required, it is urgent for us to fix read-only WD hard drive on Mac. In this case, we only need a professional WD NTFS driver to help write to WD NTFS hard drive. Here, we'd like to recommend a reliable WD NTFS driver, iBoysoft NTFS for Mac to you.
iBoysoft NTFS for Mac is a professional and handy Mac tool that can read and write to WD NTFS drive as a local drive on macOS 10.15/10.14/10.13/10.12/10.11/10.10/10.9/10.8.
Read and write to NTFS drives on Mac
It supports toread and write to NTFS drives like external hard drives, SD cards, USB flash drives, memory cards, pen drives, etc. With iBoysoft NTFS for Mac, users can write to, edit, delete, copy, paste, and view files stored on the NTFS drives on Mac seamlessly and natively.
Mount NTFS external drive
In addition to writing to NTFS drive, iBoysoft NTFS for Mac can also mount and unmount all external drive with a single click.
Repair NTFS drives
What's more, iBoysoft NTFS for Mac makes it easy to repair corrupted, inaccessible, unmounted NTFS drives on Mac, just like users did on Windows computers.
Erase NTFS drives
Also, this utility bridges the gap of erase disk to NTFS on Mac. As we all know, Disk Utility on Mac doesn't allow users to erase the disk to NTFS file system when choose the format of d disk, and it causes some inconvenience consequently. Now, with iBoysoft NTFS for Mac, we can easily erase an NTFS disk when it becomes corrupted and needs to be fixed by reformatting.
How to use iBoysoft NTFS for Mac to write to read-only WD drives
Step 1: Download and install iBoysoft NTFS for Mac on our computer.
Step 2: Launch iBoysoft NTFS for Mac and insert the WD NTFS drive in Mac.
Step 3: Write to NTFS drive after the NTFS drive has been mounted successfully.
Summary: Have you received the error: 'The disk you inserted was not readable by this computer' on Mac? Don't worry, this article will focus on how to fix WD My Passport is corrupted or unreadable on Mac. To avoid the loss of important data, you'd better recover data from the unreadable WD My Passport with iBoysoft Mac Data Recovery.
WD My Passport external hard drive is able to work on Mac and Windows for data transferring or backup. It is popular for its auto backup and passport protection features, keeping your files and folders safe. However, there are times that the WD My Passport becomes unreadable or corrupted on Mac. You may be greeted with errors like 'The disk you inserted was not readable by this computer', which prevents you from accessing all data stored on the drive.
It's so frustrating when you meet this issue. If you are struggling to solve this issue, you will find a collection of verified troubleshooting steps.
Note: If you received the disk not readable error with three options: Initialize, Ignore and Eject, please don't select 'Initialize'. Initializing the drive will erase all of the data that is currently sitting on the drive, which makes it difficult to recover data.
Whether it is a hard drive or USB or internal drive, Mac uses different format support. But the reality is quite different. So, you can’t simply use the same drive with both Windows and Mac. Formatting hard drives for mac.
Let's at first take a look at the complaint from community.wd.com:
'My WD My Passport 2TB Portable External Hard Drive has suddenly become unreadable on my laptop (MacBook Pro Server with macOS 10.12 Sierra) and I have tried on a MacBook Pro 2011 running 10.13 High Sierra with the same results. Any suggestions to fix my unreadable WD drive?'
The good news is, even though you have been prompted with an error message, at least your WD My Passport drive is recognized. There are many reasons that can lead to a drive not being readable, but essentially this is because the internal file system is damaged. Some of the possible reasons for this error are described as follow:
In most cases, the issue can be repaired with a simple initialize. But this operation will remove all data stored on this drive. Are there any other ways to fix WD My Passport unreadable issue on Mac? Of course, just try these solutions one by one:
The first and foremost thing is to remove the WD My Passport safely from Mac and then re-plug it into the USB port properly. If the external hard drive mounts and appears on the left sidebar of Finder, then you can access the drive. However, if the WD drive still won't mount or the error persists, continue with the next method below.
The next step is to check whether your Mac machine has a problem or not. Just connect a different storage device to your Mac. If this error still pops up, the problem may refer to your Mac machine, you can restart your Mac to see if everything works well. Otherwise, if you can see the other drive in Finder, the problem is associated with the previous WD My Passport.
The WD My Passport for Mac corrupted or readable issue can also happen if the drive is encrypted by BitLocker. By default, the Mac computers cannot recognize a BitLocker encrypted drive, which means you are unable to read or write BitLocker encrypted drive on Mac.
You can insert the drive in a PC and then turn off the BitLocker encryption so that it can be read on Mac. In addition, you can access a BitLocker encrypted drive with the help of a third party tool.
Drivers enable one or more hardware devices to communicate with the computer's operating system. If drivers are out-of-date, a variety of issues will happen such as the disk not readable error. Apple handles all system and driver updates for your system. To check if any updates are available, please do the following:
Disk Utility is a built-in used to erase, format or manage internal disks and external storage devices. The most important feature of Disk Utility is First Aid, which helps detect and repair any issue with your disk. Here is how to run First Aid on your Mac to repair the unreadable WD My Passport:
If the error still exists, you have no choice but erase the WD My Passport. But keep in mind that you will lose all data store on this disk. If you didn't back up important data, you should get lost data back with free Online data recovery software at first.
Step 1: Recover data from the unreadable WD My Password on Mac
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If you are not sure which data recovery tool you can trust, iBoysoft Mac Data Recovery is highly recommended to recover data from the unreadable or corrupted WD My Passport. This free Mac data recovery can scan and recover data from unreadable SD cards, internal Macintosh hard drives, external hard drives, USB flash drives, etc. iBoysoft Mac Data Recovery provides a complete Mac data recovery solution even if your Mac won't boot/turn on, your device is failing, inaccessible or has lost a partition.
Moreover, iBoysoft Mac Data Recovery can also recover recently or permanently deleted files, recover data from formatted hard drives, recover data from unmountable hard drives, and recover data from inaccessible drives, etc. This software supports recovering documents, photos, videos, emails, and music files. It's fully compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.
1. Download and install iBoysoft Mac Data Recovery on Mac.
2. Launch iBoysoft Mac Data Recovery.
3. Select the unreadable WD My Passport and click 'Next' to search for lost files.
4. Preview the searching results, choose those you want and click 'Recover' to get them back.
5. Go over to ensure all lost files have been successfully restored.
Step 2: Erase the unreadable WD My Password in Disk Utility
1. Open Disk Utility from /Applications/Utilities folder.
2. Click on View > Show All Devices in the menu bar.
3. Select the WD My Passport from the list of devices on the left pane and click the'Erase' button on the top.
4. Name your drive, select a file system format and then click 'Erase'.
Now that you've formatted the WD My Passport, the disk unreadable error will be resolved and the drive can be ready to use. Then you can copy the recovered data back.
However, if the solutions above don't fix the WD My Passport unreadable issue for you, or your WD My Passport even won't show up on Mac, it's probably the drive has been physically damaged. In that case, you should send it to a local data recovery service or replace it with a new one.
Hope these solutions have helped you fix the WD My Passport corrupted or unreadable issue. If you have any question about this article, stay in touch with us for further assistance. Specifically, we'd love to hear if you have other solutions for this issue.